Privacy policy

Privacy Policy

Last Updated: July 5, 2026

Welcome to ExoticsStore.shop ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how CHAVADA CREATION collects, uses, shares, and protects your personal information when you visit or make a purchase from ExoticsStore.shop.

By using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Business Name: CHAVADA CREATION

Brand: ExoticsStore.shop

Managed By: Chavda Tushar Jagdishkumar

GSTIN: 24CKJPC4437Q1ZT

Registered Address:

145, Darshannagar,
Near Murgha Kendra,
Kapodra,
PO: Varachha Road,
Surat, Gujarat – 395006
India

Email: exoticsstore@outlook.com

Phone: +91 91047 40030

2. Information We Collect

When you visit or use our website, we may collect the following information:

Personal Information

Full Name
Billing Address
Shipping Address
Email Address
Phone Number
Payment Details (processed securely through our payment providers)
Order History

Automatically Collected Information

We may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Website
Referral URLs
Cookies and Similar Technologies

3. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Verify payments.
Ship your products.
Send order confirmations and shipping updates.
Respond to customer support requests.
Prevent fraud and unauthorized transactions.
Improve our website and customer experience.
Analyze website performance.
Comply with legal obligations.

If you subscribe to our marketing communications, we may send promotional emails. You may unsubscribe at any time using the unsubscribe link in our emails.

4. Payment Information

Payments made on our website are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, UPI PIN, net banking credentials, or CVV information on our servers.

5. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences.
Keep items in your shopping cart.
Improve website functionality.
Analyze traffic and website performance.
Personalize your shopping experience.

You can disable cookies through your browser settings, although doing so may affect certain website features.

6. Sharing of Information

We do not sell your personal information.

We may share your information only with trusted third parties when necessary, including:

Payment processors
Shipping and logistics providers
Website hosting providers
Analytics providers
Marketing service providers (where applicable)
Government authorities when required by law

All such parties are expected to handle your information appropriately for the services they provide.

7. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We retain your personal information for as long as necessary to:

Complete your orders
Provide customer support
Maintain business records
Meet legal, accounting, and tax requirements
Resolve disputes

9. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your personal information, subject to legal obligations.
Withdraw consent where applicable.
Opt out of marketing communications.
Request a copy of the information we hold about you.

To exercise these rights, please contact us using the details provided below.

10. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their respective privacy policies before providing personal information.

11. Children's Privacy

Our website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children.

12. International Users

If you access our website from outside India, you acknowledge that your information may be processed and stored in India or other countries where our service providers operate.